I had an incredible experience with the AutoNation Chevrolet Coral Gables team. The sales team of Ernesto and Richard were fantastic in finding the vehicle that I wanted and coordinating to get the vehicle I was interested in at a great price. There was great communication throughout the sales process. The delivery process was also fantastic. The finance team was great as there was no hard sell for purchase of additional insurance or products. I have purchased 5 cars in the last 6 years and this by far was the best experience that I have had with a dealership. I cannot say enough good things about my experience with the AutoNation Chevrolet Coral Gables team
When I left everything was good that is what I thought. The next day I head to Orlando from Miami and heard a strange sound. Stopped almost in Orlando to take gas and it didn't turn on. A police kindly helped and noticed that the battery was loose. He told me that a loose battery can take fire and that you exposed my life with this poor service.
Chris and Mario of Autonation Coral Gables provided the best customer service I have ever had while car shopping. They were thorough, efficient, straight up but also kind and understanding. Mario actually stopped everything he was doing and double checked my paper work before submission. I have a great plan in place and will be coming back to purchase my next vehicle from them and will also refer them.